CURRENT INFORMATION
At login, please allow time for policies and settings to be pushed out to the
workstation. This should only take 15 - 20 seconds but may take up to two minutes when the labs are busy.
Please note: Food and Drink
ABSOLUTELY no food or drink will be accepted in any Lab. If food or drink of ANY description is seen on your desktop, your account will be locked for 14 days.
No questions will be asked.
Problems with printing PDF files.
Some PDF files are proving problematic with the Canon laser printers. Currently
CATS Laser-2 will occasionally lock up trying to print a particular PDF. If this happens
try sending the file to CATS Laser-1 if it is not already your default printer (it is for
Lab-E and Lab-F). If a PDF file does not seem to print, please see the CATS Staff. It
may be stuck in the print queue.
QikDraw printing
QikDraw has problems printing to the CATS laser printers. We have created a special print queue to help. It does not fix every print problem but it does allow most print jobs to go through. Use the following print queue:
QikDraw-CATSLASER2-EngineeringSouth-329a
If that fails, print the QikDraw file to the printer "PDFCreator" (in the printers listing), then print that newly-created PDF using Acrobat Reader.
Introduction
The CAT Suite is a computing facility provided for undergraduates and masters by coursework students taking subjects run by Engineering1 and Architecture.
The suite is open 24Hrs/7 days a week during normal University teaching periods. We provide over 200 user workstations, scanning, printing, plotting, CD, DVD creation facilties, access to computer servers, standard office software, and numerous CAD, simulation and other specialist software applications.
Contents Summary
- Users Guide
Information on aspects of computer use in the CAT suite.
- Printing
Printing is a significant part of CATS use and therefore has it's own dedicated section.
- Facilities
What and Where. The computer hardware, peripherals and other services that are provided in CATS, including maps and general support information. See this section for after hours access.
An additional B&W Printer is now available. It is called laserprinter2 located in the room with the plotter and colour printer.
To use the printer select laserprinter2 from the drop down options before clicking on print to print your documents
Information students need to be aware of is delivered on the cats web site. You are strongly advised to Read the contents of this web site.
Reporting Faults
Please be aware CATS Staff are not experts in application software. They are able to help with some Microsoft Office support but enquiries regarding the specialised software available for Engineering and Architecture should be directed to your Lecturer or Tutor.
Students who are having hardware problems should report all faults to the CATS office which is staffed between 8:00am - 6:00pm Monday to Friday (excluding weekends and public holidays). There are document holders in each lab with "Out of Order" signs. Please place a sign on the defective PC and email cats@adelaide.edu.au with any information that may be relevant to the PC failure. Please include the Lab (A - F) and the PC number (located on the PC or on the monitor stand).
Masters Students, PHD Students or staff when using the Architecture labs should report all problems to IPD.
Should a staff member be holding a lecture in the CATS suite and require immediate support they should seek assistance from the CATS office. If the office is unattended a notice on the door will indicate which lab the ITS staff member is in. If you are still unable to locate the ITS support staff then ring the ITS Helpdesk (33000 or **4) using the phones provided in the labs and ask to be put through to the CATS mobile number.
ITS treat all lecture faults in Labs with the highest priority, and will immediately have staff available to work through the problem.
Contact numbers to use. Phones are in all Suites
| Security |
**1 |
| My Uni Helpdesk |
**2 |
| ITS Helpdesk |
**4 |
|
